Chief Flight Attendant

Responsible for all passenger-related activities on ATI Combi aircraft, including supervising all Flight Attendants and managing all aspects of passenger safety and comfort. These activities include passenger cabin appearance & amenities, and ensuring the safety of passengers as specified by ATI and Federal Aviation Administration regulations. The Chief Flight Attendant will ensure excellence is achieved at all times in safety and quality of in-flight cabin services.

• Supervises all Flight Attendants which involves direct and indirect responsibilities for interviewing, selection, training, motivating, and wage and salary recommendations.
• Assists in determining appropriate staffing levels.
• Evaluates performance of Flight Attendants according to FAA Approved procedures and ATI standards. Conducts progressive discipline when appropriate after coordination with ATI Human Resources.
• Coordinates with crew scheduling to assure staffing requirements are met.
• Establishes and oversees Flight Attendant standards, policies and procedures, consistent with ATI policies and the FAR’s.
• Coordinates continued FAA approval or acceptance of and maintains the Flight Attendant Manual, Flight Attendant Training Manual, Exit Row Seating Program, Carry-On Baggage Program and other documents used for passenger operations, such as checklists, passenger safety briefing cards, in-flight announcements, etc.
• Conduct audits of all required Flight Attendant programs and manuals.
• Conducts in-flight evaluations to assure that each Flight Attendant receives a formal in-flight evaluation at least once every 18 months.
• Coordinates with Flight Attendant Supervisor/Instructors on courseware, schedules and course requirements.
• Coordinates training schedules with ATI Training Department to assure staffing needs are met.
• Performs in-flight audits of all routes on quarterly basis to ensure standards and policies are upheld.
• Maintains personal current qualifications in order to perform ATI Flight Attendant duties when necessary.
• Manages on board passenger and flight attendant cabin services and supply activities, including catering, in-flight entertainment, passenger, and Flight Attendant supplies.
• Coordinates passenger activities as required with ATI station representatives.
• Performs quality work within deadlines with or without direct supervision.
• Works independently while understanding the necessity for communicating and coordinating work efforts with other departments and employees.
• Interacts professionally with other departments and employees.
• Maintains safe working conditions and practices within the department.
• Is responsible for In-flight Departmental budget.

MINIMUM REQUIREMENTS:

• Eight (8) years as a Flight Attendant with international experience.
• Thorough familiarity with FAR’s, applicable FAA guidance materials and the ability to apply them appropriately.
• Knowledge of personal computers and Microsoft Office software.
• Excellent oral and written communication skills.
• Valid U.S. Passport and ability to travel internationally.
• U.S. Citizenship
• Relocation to Wilmington, OH.
• Successful completion of safety sensitive drug screen, background check and criminal background check.

PREFERRED REQUIREMENTS:

• Associates or Bachelor’s degree.
• Supervisory/managerial experience.